Japanese people are in love with robots. But what started as a great idea, a hotel mostly served by robots, has not ended well. Its robotic fleet caused more problems than it resolved, and have “fired” half of them.
The Hotel Hen-Na (“strange”) was inaugurated a few years ago in Japan, and its main attraction was to be attended by robots mostly. A total of 243 units worked at the hotel, including a couple of velociraptors who attended the counter and registered the new guests.
The idea, on paper, is fascinating and extremely fun. But things did not work as expected. The robots in large part needed human assistance, causing more discomfort than they had to solve. The velociraptors, for example, had to be assisted by humans to obtain copies of the passport or the identity card of the guests.
Another robot, known as “Chu-ri-chan”, which was located in each room to assist guests turning off their lights or answering their questions, has failures as they activate and make sounds in the middle of the night because of the snoring of some guests. They have also removed some robots in charge of carrying the suitcases of the guests.
The technology present in these robots was not ready for this kind of work pressure, and for that reason, they have decided to withdraw more than half of the 243 automated “employees”, as announced by the hotel manager, Takeyoshi Oe, together with the president of the company, Hideo Sawada. In the future, without a doubt, someone will try to completely automate a hotel. We can be sure of that.
However, all is not lost. At least we have that magnificent Godzilla hotel in